Privacy Policy



Effective Date: 19 November 2019

LyneChat provides messaging services to business users in real estate around the world. This Privacy Policy tells you how LyneChat (Clik Technologies Inc.) (“we”, “us”, “our” or “LyneChat”) collects, uses, stores, transfers and discloses your personal information. By providing your information, you agree to your personal information being processed in accordance with this Privacy Policy, as amended from time to time. We will only collect, use and disclose your personal information in accordance with this Privacy Policy

This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise.

What We Collect

LyneChat receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.

Information You Provide

Automatically Collected Information

Third-Party Information

How We Use Information

How We Use Cookies

We may use "cookie" technology to obtain non-personal information from users of the Services. Cookies are pieces of information stored on a user's computer or device by a website or app so preferences are remembered on future requests. For example, we use cookies to remember your choices, such as your language preferences, and otherwise to customize our Services for you. Pixel tags (also known as web bugs, web beacons, clear/invisible/tracker GIFs) are signals sent from certain websites or e-mails used to pass certain information to our servers to personalize the Services and to track your usage. We do not save personal information on cookies or through use of pixel tags without your permission. Rather, cookies and pixel tags are used to optimize the performance and functionality of the Services, and to personalize the Services for you and improve your experiences.

Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. We do not extract personal information in this process nor do we provide this information to third parties. Cookies allow us to customize your user interface to speed up the navigation process and to make the Services experience more efficient.

You can follow the instructions provided by your browser or device (usually located under "Settings" or "Preferences") to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.

Third party vendors may also use cookies to serve you ads based on your use of the Services or visits to other websites. You may opt out of other third-party vendor's use of cookies for personalized advertising by visiting their website, and/or by visiting: http://youradchoices.ca/choices/

Information We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

We will not disclose personal information to any external organization without your consent unless we are required or permitted to do so by law and as stated in this Privacy Policy.

Your personal information may be stored, processed or otherwise used by us, our affiliates or our service providers, both inside and outside of Canada. As a result, that country's courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws. Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards and to allow us to audit them for compliance.

Managing Your Information

Anti-Spam

Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by LyneChat and you can contact us at info@lynechat.com. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message.

Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry.

Security and Retention

We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.

We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.

We only retain personal information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the information, we will destroy, erase, or de-identify the information. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.

Links to Other Third Party Sites

Our Services may contain links to other websites or apps operated by third parties. Any such websites or apps are wholly independent from our Services, and we have no control over those websites, apps, their operators, their security, their privacy policies or their practices. Before providing any of your personal information on any such other website or app, you should review their policies on privacy and security.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time as we add new features and services, and as technologies change. If we make a change to this Privacy Policy this will be reflected in the above Last Update date. We encourage you to check back periodically to see if we have made any changes. If we make any material or substantive changes in this Privacy Policy, we will notify you by posting a clear and conspicuous notice of these changes on our Services and in this Privacy Policy.

Access, Correction and Accountability

We will strive to keep all personal information in our files complete, up-to-date and accurate.

You or a person authorized on your behalf has the right to request to see and obtain a copy of your personal information and to request changes or corrections to inaccurate or incomplete information.

If you have any questions or concerns with respect to your personal information or our information practices, you may contact us at: info@lynechat.com